Policies for Monterey Peninsula Inn
Terms & Conditions:
You should carefully review the terms & conditions of this booking. You must accept the terms & conditions to complete your reservation.
Cancellation Policy:
Cancellation of any reservation days (including reductions in number of days on multiple night stays) for the Monterey Peninsula Inn “must” be cancelled/made at least 7 (seven) days prior to your reservation date in order to avoid a cancellation charge equal to the total cost of the minimum nights stay (the minimum nights stay will vary depending on the dates of the reservation). No shows will be charged the full amount of their stay.
Please note the cancellation policy for the weeks of Concours D’elegance, AT&T Pro-Am, U.S. Open, group bookings of five rooms or more (may also require a group reservation agreement), and other special events/holidays require a thirty (30) day cancellation notification and all room/reservation fees will be charged at this time, non-refundable. (Please contact the Inn to verify if your dates of stay fall within this category)
No shows will be charged the full amount of their reservation.
Guarantee Policy:
A valid Credit Card is required to confirm your reservation
Check In/Out:
Check in is at 4:00 pm
Check out is at 11:00 am
Quiet Hours:
For the enjoyment of all of our guests, please keep noise levels to a minimum after 10:00 p.m.
After Hours/Night Manager:
For late check in or if after hours assistance is needed, you can contact our night manager at (831) 238-8654
Taxes/Fees:
Please note that in addition to the room daily rate, an applicable local Transit Occupancy Tax (TOT) of 12.0%, California State Tourism Tax of $0.40, a Tourism Assessment Fee (TAF/HID) of $2.50, and an MPI Facility Fee of $7.78 per room per night will be added. A 3.0% cash adjustment discount is built into all pricing. Any payments made with a credit card will receive a non-cash payment surcharge (including cancellation/no show fees, pre-pays, & late check in). This 3.0% surcharge is not greater than our total cost of accepting credit cards. There is no surcharge for debit card payments. Taxes/fees are subject to change without notice.
Pet Policy (we allow dogs only):
At the Monterey Peninsula Inn, your dogs are always welcome (There is a non-refundable fee of $25.00 per dog per day.). While the Inn enjoys having your dogs stay with us, there are some simple rules listed below you will need to follow in preparing for your stay:
* While our rooms are spacious, no more that two (2) dogs are allowed per room.
* When you check in, let the front desk staff know you will have a pet in your room. You will need to sign a pet policy agreement (fees apply).
* Pets are not allowed to be left unattended in the rooms.
* NO PET ACKNOWLEDGMENT: I do not have a pet. Any undisclosed or unregistered pets will result in an automatic $100 cleaning fee. Initials:__________
Smoking, e-cigarettes, water pipes, candles:
For the comfort and safety of our guests, the rooms at the Monterey Peninsula Inn are “NON-SMOKING” rooms. Please keep any smoking to outdoor areas only. Violation of this policy will result in a $300 charge to the credit card on file if any type of smoking or burning candles in the rooms occurs while at the Inn.
No Shows & Early Checkout:
No shows will be charged the full amount of the reservation.
No refunds will be given for early checkout, with exception of any remaining reservation days that are in compliance with the 7 day cancellation policy
Room Damage/Missing Items/Excessive Cleaning:
If rooms are damaged or left extremely dirty during a stay, guests will be charged the amount it costs to replace or repair the damaged item + 50/hr. labor fees to return room to its original state. This includes missing/damaged remotes, bedding, towels, windows, TVs, window screens, appliances, fixtures, furniture, doors, lights, mirrors, etc.
In the event a Do Not Disturb sign is on the door, housekeeping/cleaning services will still be conducted at least every other day on multiple night stays to ensure the maintenance and safety of the room.
Misc:
The Monterey Peninsula Inn assumes no responsibility for accidents, injuries, theft or loss due to any cause. Thank you for choosing the Monterey Peninsula Inn and we hope you enjoy your time here!. Please contact us directly at (831) 372-3431 or on our website at montereypeninsulainn.com to make your next reservation!
Payment Policy:
All applicable fees are collected at the time of check in.
Accepted Credit Cards are: Visa, Master Card, & American Express